General Charter Terms and Conditions

1. Contract and Acceptance

By making the initial payment, the Client confirms acceptance of these General Terms and Conditions, forming a binding agreement with the Charter Company. The Client accepts these terms on behalf of all passengers listed in the crew manifest.

2. Rental Price and Payment Terms

  • Included in the Price:
    • Use of the vessel with standard equipment.
    • Base marina fees for embarkation and disembarkation.
    • Insurance for the vessel (liability and hull coverage).
  • Excluded from the Price:
    • Fuel, mooring fees outside the base marina, food, and beverages.
    • Additional crew services (e.g., skipper, hostess, chef).
    • Costs of optional extras, such as water toys or excursions.
  • Payment Schedule:
    • 50% of the total charter fee is due within 7 days of booking confirmation.
    • The remaining 50% must be paid no later than 30 days before the charter start date.
    • Failure to adhere to this payment schedule may result in cancellation without refund.

3. Security Deposit

Before taking possession of the vessel, the Client must provide a refundable security deposit:

  • Purpose: Covers potential damages, loss of equipment, or non-compliance with contractual obligations.
  • Payment Method: Can be made in cash or as a credit card hold, to be refunded after a satisfactory inspection at check-out.
  • Additional Terms:
    • A double deposit may apply for regattas or high-risk charters.
    • Any damages exceeding the deposit amount must be settled directly by the Client.

4. Check-In Process

  • Timing: Embarkation starts usually at 17:00 (5 PM) on the first charter day.
  • Procedures:
    • A joint inspection will be conducted with the Client to verify the condition, inventory, and fuel/water levels.
    • The Client must present valid navigation licenses and a completed crew list during the check-in.
    • The Charter Company will provide an orientation covering vessel operation, safety protocols, and navigation rules.

5. Check-Out Process

  • Timing: The vessel must be returned:
    • To the designated marina on the evening before the final day ( usually by 18:00).
    • Fully vacated by 09:00 on the last day.
  • Procedures:
    • A final inspection will be conducted to assess the vessel’s condition, inventory, and fuel levels.
    • The Client must return the vessel clean, remove all waste, and ensure fuel tanks are full.
  • Late Return Penalties: Delayed returns will incur a penalty of 300% of the daily charter rate for each overdue day, charged hourly.

6. Crew and Additional Services

  • Professional Crew:
    • The Captain has full authority over sailing decisions to ensure the safety of passengers and the vessel.
    • Any inappropriate behavior by the Client or their party may result in termination of the contract without refund.
  • Crew Provisioning:
    • The Client is responsible for providing meals and beverages for the crew unless otherwise agreed in writing.
  • Optional Services:
    • Additional crew or water toys (e.g., jet skis, seabobs) must be booked at least 14 days in advance.

7. Client Responsibilities

The Client must:

  • Operate the vessel responsibly, adhering to Croatian maritime laws and navigation rules.
  • Use the vessel for recreational purposes only, without sub-chartering or engaging in commercial activities.
  • Limit onboard passengers to those listed on the crew manifest.
  • Notify the Charter Company immediately in case of accidents, damages, or equipment failures.
  • Follow the Captain’s instructions on safety and operational matters.

8. Charter Company Responsibilities

The Charter Company ensures:

  • Delivery of a seaworthy vessel, in clean and fully operational condition, as per the inventory list.
  • Support for technical or operational issues during the charter, with repairs completed within 24 hours if feasible.
  • Provision of a replacement vessel of equal value or a proportional refund if the original vessel is unavailable due to unforeseen circumstances.

9. Cancellations and Refunds

  • Client Cancellations:
    • Up to 61 days before the charter: 50% refund.
    • Less than 30 days before the charter: No refund.
  • Charter Company Cancellations:
    • A full refund or a comparable replacement vessel will be offered in case of unforeseen unavailability.

10. Force Majeure

  • In the event of force majeure (e.g., extreme weather, natural disasters, or government restrictions), the Charter Company:
    • Can issue a credit valid for up to 12 months for a future charter.
    • Will not provide refunds for cancellations caused by force majeure events.

11. Insurance

  • Coverage: The vessel is insured against third-party liability and hull damage exceeding the deposit amount.
  • Exclusions:
    • Damages caused by negligence or misuse.
    • Loss of personal belongings or equipment, unless specified in the insurance policy.
    • Damages to sails, propellers, or underwater parts caused by negligence.

12. Complaints

  • All complaints must be submitted in writing within 14 days of the charter’s end to direct to charter company and DB007 agency . Complaints received after this period will not be considered.

13. Disputes

  • Any disputes arising from the charter agreement shall be resolved under Croatian law in the competent court of jurisdiction.